Accessibility statement

Introduction

This accessibility statement applies to www.norfolkbusinessboard.co.uk.

This website is run by Norfolk County Council.

We want as many people as possible to be able to use this website.

For example, that means you should be able to:

• Change colours, contrast levels and fonts
• Zoom in up to 400% without text spilling off the screen and without content being truncated or overlapping
• Navigate most of the website using just a keyboard
• Navigate most of the website using speech recognition software
• Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We aim to meet the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.2 at AA level.

However, we know some parts of this website are not fully accessible:

• Status messages about search results may not be recognised by screen readers
• The cookie consent preferences button has a tooltip that users can't dismiss using the escape key

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or Braille, email norfolkbusinessboard@norfolk.gov.uk.

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, email webaccessibility@norfolk.gov.uk.

We'll consider your request and get back to you in three working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 

Technical information about this website's accessibility

Norfolk County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard.

Non-accessible content

The content listed below is non-accessible for the following reason.

Non-compliance with the accessibility regulations

Status messages

When the user submits the site search form, the page text changes to say what results it's showing (eg. 'Searching on 'news' found 19 results'). This is classified as a status message, but that text isn't nested in a container with the attribute and value 'role="status"'. This fails WCAG 4.1.3.

Cookie control

The cookie consent preferences button has a tooltip that users can't dismiss using the escape key. This fails WCAG 1.4.13.

Preparation of this accessibility statement 

This statement was prepared on 16 September 2024. The statement was last reviewed on 24 June 2025. 

This website was last tested in September 2024. Norfolk County Council's Digital Customer Experience Team carried out the test. 

We tested the website www.norfolkbusinessboard.co.uk using automated and manual tests. We used: 

• Accessibility Insights for Web browser extension
• Web Developer browser extension
• Stylus browser extension
• Colourcontrast.cc browser extension

We used a sample-based approach to auditing, based on the Website Accessibility Conformance Evaluation Methodology (WCAG-EM).